Transcold is expanding its customer support with a new Hamilton service centre and high-efficiency refrigeration unit designed for lower emissions and reduced operating costs.

Transcold customers in the Waikato and central North Island now have increased support with the opening of a new service centre in Hamilton.

Located in Te Rapa, the centre is based within one of parent company Action Manufacturing’s factories. Action has the largest range of locally manufactured and imported rigid bodies/trailers, with operations in Hamilton, Auckland and Christchurch.

An early industry pioneer, Auckland-based Transcold Group was established in 1976, manufacturing and installing its own brand of equipment and establishing itself as a major supplier to New Zealand’s transport industry.

As the authorised dealer for Carrier Transicold products, the company carries a comprehensive range of spare parts for container and transport refrigeration.

In 2008, Transcold also introduced a range of aluminium tail lifts and is now the New Zealand distributor for Dhollandia, Europe’s preeminent manufacturer of hydraulic tail lifts.

With branches in Auckland and Christchurch and a network of authorised service agents throughout New Zealand, Transcold offers a unique, seamless network of customer support 24/7.

Shaiden Lambert, Transcold national operations manager, says the company is excited to be offering the market a new and improved Carrier Transicold Supra HE refrigeration unit in addition to the new service centre.

“The HE stands for high efficiency, and they’re going to be the latest and greatest of our new products. They have already been launched in Europe and will be launched here over the next three to six months.”

He says the Supra HE is a complete redesign of a legacy product that’s been in use for a long time. With the Supra HE series, a focus has been made on overall system efficiency to significantly reduce energy and refrigerant consumption and ultimately reduce pollution emissions.

With its architecture and technology, the Supra HE range is up to 40% more economical in fuel and electrical consumption compared with the previous Supra range.

“There are fewer moving parts and fewer leak points. There’s only one belt [previously, there were six] that drives everything. It has up to 50% less refrigerant inside the system, which is a good thing. The units are quieter, lighter and smaller, and they use a lot less fuel, a lot less power.”

Lambert says this all translates into lower overall ownership costs and a better return on investment.

The design of the Supra HE range has been focused on refrigeration efficiency by improving temperature accuracy and ambient temperature capability.

“There is new technology in the APX controller, which is the brain that drives the system. It is a lot more advanced and more readily connectable to telemetry, so the customer has visibility of temperatures and alarms throughout the whole cold chain.”

The new compact design allows for better cab clearance and is also a great fit for higher cabin configurations.

The new Supra HE will be on display at Fieldays at Mystery Creek from 11 to 14 June.