Navistar‘s Edmonton parts distribution centre named industry‘s best for second consecutive year

2 MinutesBy NZ Trucking magazineMay 15, 2019

Navistar International Corporation was recently recognised by industry solutions advisor Carlisle & Co. for having two of the highest performing parts distribution centres in the automotive and commercial vehicle sectors. The Edmonton, Alberta parts distribution centre (PDC) was awarded the Top Performing Warehouse in the Truck and Heavy Equipment category for the second consecutive year, while the Queretaro, Mexico PDC was named the second-best.

“To have Navistar Edmonton and Queretaro parts distribution centres be recognised as the industry‘s top two by Carlisle & Co. is prestigious recognition for our company and reflects our dedication to customer service, uptime and total cost of ownership,” said Josef Kory, senior vice president, parts, Navistar.

Carlisle & Co.‘s metrics-driven Top Performing Warehouse Awards recognise warehouses that perform in the top of their class to provide high quality parts availability to their customers in an efficient and productive manner.

“Our organisation recently aligned aftersales functions and we‘re making major investments in service solutions and speed of repair for our customers, like establishing a new PDC in Memphis, Tennessee and increasing the breadth of parts already on our dealer‘s shelves through an enhanced dealer parts inventory management system,” said Friedrich Baumann, president, aftersales, Navistar. “We look forward to continuing to find new ways to expedite parts deliveries to customers and adding more Navistar PDCs to the list of the industry‘s very best.”