TWL remains open as essential service

2 MinutesBy NZ Trucking magazineApril 2, 2020

National heavy truck and trailer parts provider TWL remains open in support of essential services during the Covid-19 level 4 restrictions says general manager – transport, Glenn Stapleton.

A total of 17 of TWL‘s 19 branches remain open and accessible to essential services, with New Plymouth on call, and Napier closed due to the Hastings branch being in close proximity. The company‘s three major warehouses also remain operating in support of the national network.

“As always the TWL team is here to play its part in keeping the business of transport moving,” said Stapleton. “In the current level 4 situation that focus is very squarely and exclusively on essential services.”

Stapleton says that the best method for accessing TWL is via phone and email, including their online enquiry form. Customers can access all of this on their website,

“Goods can be delivered directly to essential service customers in order to save time and limit risk. Our branch doors will be locked, so we can arrange essential service product pick-ups from our front door if needed.”

Stapleton says if essential service customers need to access the branch, the company will be operating under regimented cleanliness and two-metre social distancing standards.

“We are taking a wide range of precautions to prevent the potential spread of Covid-19 and to protect our employees, customers, business partners and communities. Our preparedness includes closely following the Ministry of Health‘s advice.”

Stapleton says there has been no significant impact on parts supply at this stage, and TWL will closely monitor the situation as they move forward.