Truckstops has been awarded the 2021 Parts Department of the Year Excellence Award by Hino Motors Japan, placing the Hino authorised New Zealand aftersales support partner in the top tier of distributors worldwide.

The award criteria evaluates a wide range of categories from unit sales and supply rates, to market share and process improvements.

“It is great that the team has been recognised for their hard work and focus on our Hino customers.” said Phillip Wilson, business development manager for Truckstops.

“Our Hino aftersales service has been built up over years of continued focus and innovation, putting customers at the centre of everything we do,” he said.

“Initiatives like nationwide fixed price servicing and fixed price brake relines offer cost certainty, coupled with the convenience of a modular approach offering exchange brake and air drier kits, in addition to filter, clutch, wiper blade and engine kits – it just makes us easier to deal with.

“Our latest initiative is the Hino online service calculator, allowing customers to generate their own service schedules, complete with costs.”