New Scania Service Centre for Invercargill

In News, Scania2 MinutesBy NZ Trucking magazineJuly 5, 2024

Scania New Zealand has opened a new Scania-dedicated service centre in Invercargill to support its growing southern customer base.

The new branch, located at 20 Wallacetown Lorneville Highway, Invercargill, officially opened mid-June and features a 10-bay drive-through capacity with the ability to accommodate 15 technicians, replacing the previous four-bay drive-through workshop that housed 10 technicians.

Scania NZ dealer director for the southern region Kelly Henshaw said the new facility offers a one-stop shop to meet customer requirements from a single location, ensuring uptime is maximised and downtime minimised.

“Importantly it also means we are in control of the entire repair, enabling us to manage the quality of service using our factory-trained technicians utilising specialised factory tooling and diagnostic equipment,” said Henshaw.

The new workshop includes a Certificate of Fitness compliant lane, full brake-roller testing and shaker-plate capabilities, along with a certified dangerous goods pit suitable for fuel tanker work and other DG vehicles, as well full air-conditioning servicing and re-gassing.

The Invercargill site services the area between Queenstown to Dunedin and south to Bluff. Henshaw said its demand for servicing and repairing trucks in the region has increased dramatically as Scania fleet sizes have increased.

Scania New Zealand managing director, Victor Carvalho, said the new facility represents a significant investment in Scania’s focus on efficiency, sustainability, and customer service.

“We are committed to providing our customers with a world-class service and the best possible support,” he said.

“Following the significant increase in demand for Scania product within the southern region, it was vital we had a leading-edge service offering to back that up.

“Our investment is clear and so is our commitment to driving the shift towards a more efficient, sustainable, and customer-centric future.”